Quick answer: Prudential says 260+ AI use cases and 2,300+ people on agentic tooling, with Bob Bastian now running it as Chief Data and AI Officer. Good for them, those are real numbers, not press-release fantasy, and we’ve all read enough of those to tell the difference. But here’s the number I actually sat with this week: a Teradata-commissioned survey of 1,000 leaders found 77% say 20% or less of their data is genuinely ready for agents to use. Everyone is racing to deploy agents on top of data they already admit they don’t trust. So no, 260 use cases isn’t the flex.
One view: use-case count is momentum
Lots of live use cases and thousands of people using agentic tools is a real signal an organization has moved past PowerPoint.
The other view: it’s vanity until the data holds
Any well-funded company can generate 260 use cases. The mind-blowing part is when use case #260 is as safe, governed, and auditable as #1 – and that depends on the boring data work underneath, not the count on the slide.
Our read
I’ve watched this movie before. Every few years a new layer arrives that’s going to change everything, and every time the thing that decides success isn’t the layer, it’s whether the unglamorous foundation work ever got done. It usually didn’t. Bastian, to his credit, keeps the focus on governance and human judgment in a regulated environment – that’s someone who’s shipped before, not selling a revolution. The prerequisite is AI-ready data engineering and governed integration.
FAQ
Adapted from a LinkedIn post by Andrew Babkin, Managing Director & CTO at Azati – read the original. Sources: Prudential Financial newsroom; Teradata / Wakefield Research, 2026.