Quick answer: Is €200K still sane for an AI-assisted, zero-downtime modernization of a 20-year-old PowerBuilder claims platform, or is it €20K and three weeks because ChatGPT said so? At The Things Conference in Amsterdam, Chris Howard (Softeq) put it neatly: AI hasn’t made clients better informed, it’s made them better prepared. His example: a client walks in sure it’s $50K; the real estimate is $400K. The AI estimate is rarely wrong about the code. It’s wrong about everything around the code: the data nobody cleaned, the systems it has to talk to, the edge cases living in one senior engineer’s head, the compliance sign-off, the go-live weekend. So before you trust the number: what did the model never ask you?
The shallow lesson: argue the client out of it
Fighting a confident buyer’s spreadsheet on the first call rarely wins anyone.
The real lesson: don’t fight the ChatGPT estimate. Ask to see it
Go through it line by line and circle what’s missing. That’s usually where most of the budget lives, and it turns an argument into a shared checklist.
The sobering part
Sometimes the honest move is a short paid discovery that lets the numbers do the arguing. And sometimes it’s walking away politely, when a client needs €50K to be true more than they need the system to work.
Full disclosure: Azati modernizes legacy platforms for a living, so we sit on the vendor side of that gap. See our legacy modernization services.
FAQ
Adapted from a LinkedIn post by Eugene Volkov, Commercial Director at Azati Software – read the original, written after The Things Conference 2026 in Amsterdam.